PORT HAWKESBURY: Pet owners across the Strait area now have a new option to find food, toys, supplies and even a cleaning service for their animal friends.
The Port Hawkesbury Shopping Centre’s new PetValu franchise officially opened its doors on October 18, and the first wave of customers is “excited” to see the North America-wide chain arriving in the Strait area, according to store manager Jay Keough.
“People were very hugely excited as word trickled out that we had finally opened,” Keough told The Reporter.
“People are impressed with the store and how well-stocked we are… [And they are] talking a lot about our commitment to the Port Hawkesbury area.”
In addition to a wide array of food, toys and supplies for dogs and cats, along with a small number of live animals such as birds, fish, ferrets, and rabbits, PetValu’s Port Hawkesbury location carries supplies for animals “right up to a horse,” as well as live crickets and worms for reptile owners, Keough added.
The store also offers a fully-stocked washing facility for dogs of all ages and sizes, which now carries a price tag of $10 plus tax after being available for free during the store’s first two weeks of operation.
“We provide all the shampoos and all the clean-up afterwards, and everything they need,” said Keough. “So all they need to do is bring in a dirty puppy or dog, and we take it from there.”
As the owner of a four-year-old rescue dog, a German Shepherd named Ranger, Keough is pleased to see the new PetValu store partnering with such rescue organizations as Forget-Me-Not Animal Rescue Society and Coastal Canine Rescue. In keeping with the theme of reaching out to the community, the new PetValu franchise is pledging to offer its customers a flexible return policy concerning unused purchases.
“If someone buys a food and their animal doesn’t like it, they can bring it back,” Keough explained.
“We split the [unused food] donations between rescue groups, and when we first opened we made a donation to the local food bank, so if families have pets, they don’t have to worry about spending money on food for their animals. They can use the food then, and we’re more than happy to help them that way instead of seeing the food thrown out.”
Busy times are ahead for the largest pet-supply store between Sydney and New Glasgow, as PetValu prepares to participate in the Port Hawkesbury Shopping Centre’s Christmas Shopping Extravaganza tomorrow (Thursday) evening from 6-8 p.m. Local pets can have their pictures taken with Santa Claus on December 10 and 17, and pet-oriented spa days are planned for early 2017.
Through it all, PetValu is hoping Strait area customers will see the new store as the perfect fit for the area that is envisioned by the company’s Atlantic Canada district manager, Brett Crozsman.
“PetValu’s claim to fame is a small-town, personal-touch pet retailer,” said Crozsman, “so we were very confident that this was a great place to be.”
For more information, visit the Web site: www.petvalu.com.